🚚 Shipping & Returns

📦 Shipping Policy

At Aureva, we aim to deliver your order safely and on time.

🚚 Shipping Time

• Orders are processed within 1–2 business days
• Delivery typically takes 3–7 business days across India

(Delivery time may vary based on location and external factors)

💰 Shipping Charges

• Free shipping on prepaid orders
• A small fee may apply for Cash on Delivery (COD) orders

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email to monitor your delivery in real time.

⚠️ Important Notes

• Please ensure your address and contact details are correct
• Delays may occur during festivals or high-demand periods

 Returns & Exchanges Policy

We want you to love what you receive 💛

✅ Eligibility

We offer returns/exchanges only if:

• You receive a damaged or defective product
• You receive the wrong item

⏳ Return Window

• You must request a return within 48 hours of delivery

📸 Proof Required

To process your request, please share:

• Clear unboxing video
• Photos of the product issue

(This helps us verify and resolve quickly)

Exchange Process

• Once approved, we will arrange a replacement
• In some cases, store credit may be provided

 Non-Returnable Cases

• Change of mind
• Minor color/finish variations
• Improper handling or wear & tear

 Need Help?

If you have any issues, we’re here for you:

📧 Email: officialaureva.in@gmail.com
📱 WhatsApp: +91 6290316588